Help & legal
Care
How to wear, clean and store gold-plated stainless steel and enamel jewellery so the openwork and plating last.
Wearing
- Put jewellery on last, after perfume, lotion, hairspray and make-up, and take it off first.
- Openwork can catch on loose knits, mohair and fine wool. Put pieces on after your jumper and lift them clear when you take it off.
- Take pieces off before swimming, bathing, showering, exercise, cleaning and sleep. Chlorine, salt water, sweat and cleaning products wear plating faster.
Cleaning
- Wipe with a soft, dry cotton or microfibre cloth after wearing.
- If needed, use a cloth barely dampened with water, then dry straight away. Do not use jewellery dips, abrasive polishes, toothpaste or ultrasonic cleaners: they can remove plating and damage enamel.
- Do not scrub enamel or try to clean inside the cut-outs with sharp tools.
Storing
- Store each piece on its own in a dry pouch or compartment, so openwork edges do not scratch other jewellery and chains do not tangle.
- Keep pieces away from damp bathrooms and direct heat.
About plating and metals
Our pieces are 316L stainless steel with 18K gold plating. Plating is a surface layer that wears gradually with use; how fast depends on skin chemistry, how often a piece is worn and how it is cared for. Stainless steel contains nickel. If you have a metal allergy, please check the materials before you buy and stop wearing a piece if your skin reacts.
If a piece develops a fault, see Returns & refunds: your legal rights for faulty goods always apply.